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Accessibility Statement

Last updated: 18 May 2026. Dcrayons is committed to making dcrayons.app usable by everyone, including people who rely on assistive technology. This statement explains the standard we aim to meet, what is in place today, what we know still needs work, and how to report a barrier you have hit.

1. Standard we aim to meet

Our target is Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, with selected enhancements from WCAG 2.2 (notably 2.5.8 Target Size minimum and 2.4.11 Focus Not Obscured). We measure against the standard at every release and treat regressions as bugs.

2. What is in place today

  • Semantic HTML. proper heading hierarchy (h1 through h3), landmark elements (header, nav, main, footer), and ARIA roles where native HTML cannot express the intent.
  • Keyboard navigation. every interactive element is reachable and operable with a keyboard alone. Tab order matches visual order. Esc dismisses every dialog we ship.
  • Visible focus. a high-contrast focus ring is shown on every focusable element, including custom buttons and links inside cards.
  • Colour contrast. body text meets WCAG AA contrast (>=4.5:1) and large headings meet >=3:1 against their background.
  • Image alt text. every meaningful image carries descriptive alt text. Decorative images use alt="" so screen readers skip them.
  • Form labels. every form control has a programmatically associated label, not just a placeholder. Required fields and error messages are announced to screen readers.
  • Skip link. the first focusable element on every page is a "Skip to main content" link.
  • Reduced motion. animations that move or scale respect prefers-reduced-motion: reduce.
  • Document language. the html lang attribute is set on every page so assistive tech picks the right pronunciation engine.

3. Testing approach

We combine automated and manual checks on every release:

  • Automated: axe-core lint runs in CI on every PR; we fail the build on any new serious or critical issue.
  • Manual keyboard-only walk-through of the home, contact, services, and a sample blog detail page each release.
  • Screen-reader walk-through (NVDA on Windows + VoiceOver on macOS) once a quarter.
  • Lighthouse accessibility audit on the home and the four highest-traffic pages once a month.

4. Known issues we are working on

  • A handful of third-party embeds (chat widget, video player) do not fully meet WCAG AA. We are evaluating alternatives or supplementary controls.
  • Some legacy long-form blog posts use heading orders that skip levels. We are remediating in the editorial backlog.
  • Decorative SVG icons rendered inside buttons sometimes lack aria-hidden="true". We sweep these in the next release.

5. Reporting a barrier

If you find any part of the Site difficult to use, please tell us. We treat accessibility reports the same as security reports. triage within one business day, fix priority based on severity, and progress updates to you while the fix is in flight.

  • Email: info@dcrayons.app with "Accessibility" in the subject.
  • Tell us the URL, the assistive technology you were using (if any), what happened, and what you expected. Even "the button didn't work for me on iPhone" is useful.

Our target turnaround for confirmed accessibility issues is 14 business days. Critical blockers we patch faster.

6. Alternative formats

If you need any Site content in an alternative format (large print, plain text, screen-reader-friendly PDF, audio transcript), email info@dcrayons.app. We provide alternative formats free of charge.

7. Compatibility

The Site is tested against the latest stable versions of Chrome, Firefox, Safari, and Edge. It should work on browsers up to two major versions back. Screen-reader compatibility is verified against NVDA + Firefox / Chrome on Windows, and VoiceOver + Safari on macOS / iOS.

8. Third-party content

Embedded content from third parties (videos, social posts, maps, chat) inherits the accessibility of its source. We choose vendors that publish WCAG conformance information and prefer those at AA or better, but we do not control their implementation.

9. Formal accessibility statement

This page is the formal accessibility statement for dcrayons.app and is maintained by the Dcrayons web team. It is reviewed and updated at least once every six months and whenever a material change to the Site is shipped.