A social and content team that treats customer content as a real workflow, not a one-off campaign.
Start by tracking your brand mentions, tagged posts, and review sites to see what customers already make on their own. Make it easy to create more by adding a clear branded hashtag, running simple photo or review prompts, and asking happy buyers at the right moment. The goal is a steady supply you did not have to script.
You do not own a customer post just because it tags your brand. Ask each creator directly, in writing, for the right to repost on your channels, ads, or website, and keep a record of that yes. This protects you legally and shows creators you respect their work.
Pick content that is clear, on-brand, and useful to the next buyer, not only the most flattering captions. A short honest review or a real product photo often converts better than a polished testimonial. Always credit the original creator by handle when you repost.
Move the best customer content out of the social feed and into product pages, paid ad creative, and email so it supports people who are close to buying. Tag the channels and posts you reuse so you can see which customer content drives clicks and sales. Keep what performs, retire what does not.
A free, no-obligation readout of where you stand and a 90-day plan to improve. No slide decks, no sales theatre.
Free audit + plan
Senior strategist on every account. Weekly cadence. No offshore handoffs.
“Harshit Handa”
Dcrayons provided website development and design services for our regulatory compliance and taxation company. On-time delivery was commendable. The team was supportive, provided timely deliverables, and communicated with us through virtual meetings throughout the engagement.
Corpify
CEO, Corpify
Clutch verified
“Insha Allah Khan”
The process was smooth and professional. Dcrayons delivered digital marketing for our beauty brand and the work landed measurable outcomes. 35% traffic increase, 45% social growth, and first-page Google rankings, with responsive management throughout.
Glowral
CFO, Glowral
Clutch verified
“Nirwana Jewellers Private Limited”
They ensure all campaigns go live as scheduled without delays. The e-commerce and digital marketing support raised engagement, website traffic, and sales, and the project oversight stayed organised and responsive across the engagement.
Nirwana Jewellers Private Limited
Chief Executive Officer
Clutch verified
“Nikhil Tiwari”
Dcrayons made everything right. We commissioned a website design + development build from scratch. it shipped on schedule with responsive adjustments through the review cycles and met the Google feature compatibility we needed.
Instacertify Labs Private Limited
Co-Founder, Instacertify Labs Private Limited
Clutch verified
“Rishab”
Their attention to detail and compliance-focused approach helps build a stronger and more sustainable business. Initially they ask for documentation many sellers find difficult to provide. that is exactly what sets them apart. They now also offer USA seller account management. Loved the service. Bestseller in 3 category.
GetSetNova
Founder, GetSetNova
Amazon SPN verified
“Keratine Professional”
Dcrayons took our Amazon account from steady but flat to explosive growth: 180 percent more revenue, from Rs 1.82 crore to Rs 5.10 crore.
Keratine Professional
Salon-grade Hair Care on Amazon
Dcrayons is a digital marketing agency founded in 2016, with our head office in Delhi and a US entity. We work across SEO, PPC, social, content, e-commerce, and web, which means a customer photo or review does not stop at a single post. We set up the way you collect it, the permission you need to use it, and the channels where it does the most good, then we watch the numbers and keep the work honest.
We run social, content, and paid media in-house, so customer content gets reused across feeds, ads, and product pages instead of sitting in one place
We build a permission and crediting process first, so you can reuse content without legal or trust problems later
Real questions people ask Dcrayons about user-generated content. Honest answers, no jargon.
User-generated content, or UGC, is any content made by your customers rather than your brand, such as photos, videos, reviews, comments, or unboxing posts. In social media marketing it is used as proof, because a real buyer sharing their experience is more believable than a brand talking about itself. You collect it, get permission, and reuse it across your channels.
It is effective because people trust other buyers more than they trust advertising, so a real customer post carries more weight than a polished brand message. It also gives you a steady supply of fresh, varied content without producing every asset yourself. Used well, it shows new buyers that real people use and like your product.
Yes. A customer tagging your brand is not the same as giving you the right to repost their photo or video on your channels, ads, or website. Ask each creator directly for permission, get a clear written yes, and keep a record of it before you reuse anything.
Make it easy and give them a reason. Add a simple branded hashtag, ask happy customers at the moment they are most satisfied, run light prompts like a photo or review request, and feature the people who take part. People are more likely to post when they see you actually use and credit customer content.
Put your best customer content where people make decisions, such as product pages, paid ad creative, and email. A real review or product photo near the buy button can reassure someone who is close to purchasing. Always credit the creator and track which pieces drive clicks and sales.
Tag the customer content you reuse so you can connect it to real outcomes, not just likes. Look at engagement, click-through, and sales tied to the posts, pages, and ads where you placed it. Keep the content that performs, retire what does not, and reinvest in the formats that earn results.
A free, no-obligation readout and a 90-day plan to improve.