Our IT clients move the metrics that move the business
Two recent IT engagements across managed services and system integration. Real uptime + cost outcomes.
Multi-location retail group,
Managed IT + network refresh
Dcrayons consolidated our 42-site IT estate onto a single managed-services contract. Helpdesk SLA met 98 percent, monthly IT cost down 31 percent.
98%
Helpdesk SLA met
-31%
Monthly IT cost
L1-L3 helpdesk + patching + backup + asset management across 42 sites. Network refresh + SD-WAN cutover with zero planned downtime.
Read Multi-location retail group's Case Study
Mid-market SaaS,
System integration program
Dcrayons integrated our CRM + billing + finance + product analytics in eight weeks. Manual reconciliation work dropped from 32 hours per week to under 4.
-87%
Manual reconciliation hours
8 weeks
Time to cutover
API-first integration: HubSpot + Stripe + NetSuite + Mixpanel. Contract testing, idempotent webhooks, full audit log.
Read Mid-market SaaS's Case StudyHOW DCRAYONS IT SOLUTIONS WORK
How Dcrayons rebuilds your IT operations in 90 days
THE IT NUMBERS
IT services industry vs Dcrayons
Where the enterprise IT services market sits today and where Dcrayons outperforms across managed services, integration, and infrastructure.
Industry baseline
Source: Dcrayons internal IT benchmark, 120-engagement sample, Q1 2026.
Dcrayons IT outcomes
Source: Dcrayons IT engagement records, 38+ active managed-services accounts, Jan-Apr 2026.
Dcrayons IT footprint
From single-site IT helpdesks to multi-region managed-services contracts, Dcrayons has shipped IT solutions across India + US + UK + UAE since 2016.
120+ IT engagements shipped. 38+ active managed-services accounts. AI-first since 2024.
Three proprietary tools behind every IT engagement
Score, Sequence, Repair. The diagnostic, the 90-day playbook, and the architecture toolkit we run on every IT solutions engagement.
Dcrayons Score (IT axis)
Five-axis 150-factor diagnostic. The IT axis covers infrastructure health, security posture, integration debt, automation depth, and helpdesk maturity. Free on every proposal call.
Dcrayons Growth Formula (IT sequencing)
The 90-day playbook that sequences architecture + build + cutover + hardening + handover back to one operational metric you pick.
How Dcrayons delivers IT solutions
Three repeatable plays that compound IT wins across infrastructure, integration, and managed services.
Score
Free Dcrayons IT Score readout in one business day. Five-axis IT diagnostic mapped to your business operations, with a single 0-100 number plus the gap list of integrations, SLAs, and infra debt you have NOT yet addressed. No follow-on commitment.
Plan
Written 90-day IT plan tied to one operational metric you pick (uptime, helpdesk SLA, integration count, monthly cost). Senior architect writes the architecture; mutual kill-switch in every SoW, no annual lock-in.
Compound
Managed services + quarterly architecture reviews. Most IT engagements convert into multi-year managed services contracts as the build hardens and the team trusts the cadence.
Get my Dcrayons IT Score in one business day
Free five-axis IT + integration + helpdesk + cost readout and the 90-day plan to close the gap. No slide decks.
98%
Helpdesk SLA met
Four IT programs covering advisory, managed services, helpdesk, and integration.
Why choose Dcrayons for IT Solutions
Senior IT architect on every account
No junior engineers learning on your budget. The architect who scopes your IT engagement stays on it.
Five-axis IT Score in one business day
Written diagnostic + fixed estimate inside 24 hours. Infrastructure + security + integration + automation + helpdesk in one number.
AI-first IT since 2024
Every IT engagement ships AI-aware work as default: anomaly detection, capacity forecasting, copilot-assisted ticket routing.
Multi-cloud, vendor-neutral
AWS + Azure + GCP-certified architects on staff. We optimise for YOUR stack, not the vendor that pays the highest referral fee.
Dcrayons vs traditional managed-services vendorDCRAYONS VS TRADITIONAL MANAGED-SERVICES
Where Dcrayons IT differentiates against TCS BPO, Wipro IM, and mid-market MSP shops on enterprise IT engagements.
| Feature | Dcrayons IT | Traditional MSP |
|---|---|---|
| Senior architect on the account | ||
| Helpdesk SLA met monthly | ||
| Integration debt audit standard | ||
| AI-aware operations (anomaly detection, capacity forecast) | ||
| Mutual kill-switch at day-90 | ||
| CFO-readable monthly readout | ||
| Engagement budget |
| Feature | Dcrayons IT |
|---|---|
| Senior architect on the account | |
| Helpdesk SLA met monthly | |
| Integration debt audit standard | |
| AI-aware operations (anomaly detection, capacity forecast) | |
| Mutual kill-switch at day-90 | |
| CFO-readable monthly readout | |
| Engagement budget |
IT Solutions FAQs
Both. Some clients use us as the full IT team; others use us as senior architect + escalation for an internal team. We scope per account.
AWS, Azure, GCP, Oracle Cloud, and DigitalOcean. Multi-cloud and hybrid patterns supported.
Standard onboarding is 2 to 3 weeks for assessment + handover. Urgent cutovers (post-incident) can spin up in 5 business days.
Most managed-services contracts start at Rs 4 to 8 lakhs per month (India) or USD 6 to 15 thousand per month (global).